This Contact Us page lists the official customer service and business identity information for Rmba so customers can verify who operates the store.
OUR IDENTITY
Legal Business Name: TESSARO PTY LTDStore Name: Rmba
Physical Business Address: Mount Waverley, VIC 3149, Australia
ABN: 18 697 269 846
ACN: 697 269 846
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@rmba.shopBusiness Phone Number: +61 485 834 266
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed.
PRODUCT QUESTIONS
For sports-towel support, identify the SKU and whether the question concerns dimensions, dry weight, material, weave, edge, hanging loop, elastic band, ventilated case, mesh pouch, first-use preparation, washing, rinsing, drying, storage, package completeness, delivery condition, or return eligibility.